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DeCS
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Descritor Inglês:
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e-Government
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Descritor Espanhol:
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gobierno electrónico
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Descritor Português:
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Governo Eletrônico
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Sinônimos Inglês:
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Connected Government
Digital Government
Electronic Administration
Electronic Government
Internet Governance
Mobile Government
Online Government
e-Administration
e-Gov
m-Government
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Categoria:
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SP9.040.030.030.010
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Definição Inglês:
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1. The employment of the Internet and the world-wide-web for delivering government information and services to the citizens. (Global E-Government Readiness Repor, 2004; cited in Naciones Unidas, 2014) More broadly, e-government can be referred to as the use and application of information technologies in public administration to streamline and integrate workflows and processes, to effectively manage data and information, enhance public service delivery, as well as expand communication channels for engagement and empowerment of people. The opportunities offered by the digital development of recent years, whether through online services, big data, social media, mobile apps, or cloud computing, are expanding the way we look at e-government. While e-government still includes electronic interactions of three types—i.e. government-to-government (G2G); government-to-business (G2B); and government-to-consumer (G2C)—a more holistic and multi-stakeholder approach is taking shape. (From: United Nations. Available in: https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf) 2. The use of ICT Information and Communication Technologies, by government institutions, to qualitatively improve the services and information offered to citizens; increase the efficiency and effectiveness of public management and substantially increase the transparency of the public sector and citizen participation. (Free translation from the original: OAS. Disponible en http://www.oas.org/es/sap/dgpe/guia_egov.asp) |
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Nota Histórica Inglês:
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2019
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Número do Registro:
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57937
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Ocorrência na BVS:
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DeCS
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